School of Business
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Item Institutionalization of knowledge management In manufacturing enterprises in Kenya: A case of selected companies.(KCA University, 2011) Cheruiyot, Cosamas K.In the fast changing business environment, knowledge has become the mainstay of every organization in creating and sustaining competitive differentiation. This study sought to investigate factors that influence institutionalization of Knowledge Management (KM) in manufacturing enterprises in Kenya. The specific objectives were to determine the current status of Knowledge Management institutionalization, examine factors that influence institutionalization of knowledge management and the challenges in institutionalization of knowledge management in the manufacturing enterprise. The target population was 60 senior managers in the three selected manufacturing companies. The researcher took a census of the heads of departments and deputy heads of departments in charge of the following departments: human resource, ICT, Finance, marketing, Procurement, Production, Internal audit, administration, Research & Development, public relations and communications, operations and engineering. The response rate was 88.3%. A combination of descriptive statistics and exploratory factor analysis was used to analyze the data. The study established that 50.9% of the respondents understood knowledge management as developing and utilizing knowledge to increase organizational performance and to meet strategic goals and 49.1% indicated it’s about creating, sustaining, sharing and making the best use of available knowledge to enhance organizational performance. The growth of business and retention of market share (mean, 3.6226), improving quality in production (mean, 3.5283) and creation and sustaining strategic competitive advantage (mean, 3.4906) were the major reasons for embracing knowledge management. For organizations to sustain capability to compete in the market, they should not only embrace, but also recognize knowledge as a firm’s core asset that is central to organizational performance. This requires that manufacturing enterprises institutionalize knowledge management practices to facilitate sharing of knowledge and application to sustain continuous improvement of products and processes. This study established that the organizational practices and the technological infrastructure are two critical factors that influence institutionalization of knowledge management in the manufacturing enterprise in Kenya. The study found out that developing a knowledge sharing culture (mean, 2.9623), top management support (mean, 2.8113) and lack of time for knowledge sharing (mean, 2.8077) are the major challenges in institutionalization of knowledge management in this sector. The study recommends that the leadership of these organizations should develop an explicit knowledge management policy in the same breadth with quality policy and health and safety policy. They should restructure their organizational structure to include the position of Chief Knowledge Officer who shall drive the knowledge management agenda in the organization. The researcher recommends that to institutionalize knowledge management, the organizational leadership should put more emphasis on the organizational practices. Further research should be done on the effects of organizational practices on successful institutionalization of knowledge management in manufacturing or service industry.Item Factors Influencing Investors to Invest in Equities As Opposed to Bonds in the Banking Industry in Kenya A Case Study of Kenya Commercial Bank Employees.(KCA University, 2011) Mukarah, Josphat G.This Research project investigated the factors influencing the inventors to invest in equities as opposed to Bonds in Banking industry in Kenya. Development of bonds market widens the financing options for firms and enables the government to shift its domestic debt to longer-term securities. However, development of bonds market requires that certain conditions be in place. These include a developed money market, wider participation and protection of investors, reduced information asymmetry and an efficient trading system. This would boost the market microstructure and facilitate development of the market. The level of development of Kenya’s bonds market indicates that the country is very far from developing this market. The length of treasury bonds market is shorter than that of developed bonds markets, the trading system is not harmonized with intermediaries using different pricing models, and the regulatory framework is also weak to accommodate diversification of corporate bonds. Also, growth of corporate bonds is yet to pick momentum, and the debt market is thin, with the type of securities that have negative implications on the competitiveness of the market. There also gaps between the regulatory framework and the objectives of bonds market development. Thus, developing the bonds market requires huge investment in institutional building. Chapter two review the literature on, the conceptual framework and theoretical framework. Empirical reviews, a critique of the literature and research gaps are also covered. Companies issue bonds to finance operations. Most companies can borrow from banks, but view direct borrowing from a bank as more restrictive and expensive than selling debt on the open market through a bond issue, while the last chapter is comprises of research design, population, sampling, data collection, pilot study, data analysis and presentation.Item An assessment of training and safety needs of motorcyclists in Kenya.(KCA University, 2011) Minju, Elvis M.The motorcycle population in Kenya has soured in the recent past with the motorcycle numbers on Kenyan roads rising to 350,000 units from 30,000 units in seven years (2003 – 2009) according to government economic survey 2009. With the increase in numbers of motorcycles there has been concern as the riders are major causes of fatal road accidents. Riders are not properly trained and this compromise riding standards and road safety as training is inadequate. Motorcyclists can avoid some of the crashes with proper training. Currently some hospitals across the country are dedicating special wards for crash victims because of their numbers and frequency. The research work analyzed and assessed the safety and training needs that the motorcyclists require in order to reduce accidents on Kenyan roads. The study applied descriptive research to obtain precise information concerning the motorcyclists in Nairobi and five of the suburb towns with a population of one hundred motorcycles each. A simple random sampling procedure was adopted to select the sample of eighty motorcyclists in each locality after every ten minutes as they arrive at their work stations. Data was collected using questionnaires containing both structured and unstructured questions. After the field work, the questionnaires were checked for completeness, consistency and accuracy then arranged for coding. The data was then transcribed and analyzed using Microsoft excels to generate statistically inferable information. It was found out that the motorcyclists are male between ages 16-25years, with good basic education, who are self employed with half being married. They are not ignorant of the statutory requirements governing the operations of the motorcycles and they seem to be aware of all the rules. It was established that less than ten per cent have the requisite riding license. Although fifty six per cent indicated that they had actually attended a riding school, only fifty five per cent of those who attended sat for the government test and only fifty three per cent of the ones who sat for the test passed. This shows that only fifteen per cent of the motorcyclists have passed the government test with only six per cent being able to produce their licenses.Item Challenges Of Financial Management Affecting Performance Of Small And Medium Enterprises In Nairobi(KCA University, 2012) Waweru, Esther W.Financial management is very critical in ensuring that Small and Medium Enterprises remain solvent. Meeting financial obligations reflects that SMEs are entitled to continuity. The world is changing at an alarming rate prompting new challenges that are making financial management in SMEs difficult. The common challenges in financial management resonate with record keeping, regulatory compliance, borrowing arrangements, financial analysis, financial reporting and operational funding. In this regard, this study sought to establish the financial management challenges faced by SMEs operating in Nairobi. In particular, the study sought to Establish the effects of business regulation, to determine the effect of record keeping on performance, to establish how financial sources influence performance of SMEs in Nairobi, to determine the effects of risk management on performance of SMEs, to find out how monitoring procedures affects performance in small and medium enterprises to establish the regulatory compliance attributes, the record keeping and financial analysis systems applied SMEs. To find out their financial sources and to establish the risk management and monitoring procedures they apply. The study applied a descriptive survey design. The target population of this study was 600 SMEs operating in the Nairobi Central Business District. This study applied the simple random sampling technique to select 60 SMEs. In this study, the managers of the SMEs were the respondents. Data collected was mainly quantitative in nature and was appropriately analyzed using descriptive statistics. The descriptive statistical tools in SPSS helped the researcher to describe the data and determine the extent used. Correlation analysis was used to analyze the relationship between the variables. The results of this study were presented in both tabular and graphic formats. The study concluded that the business regulations, record keeping, source of finance, risk management and the monitoring procedures were all significantly associated with the performance of the small micro enterprises. The study recommends that the SMEs managers to undertake some risk management courses to improve on the risk management skills. In addition, the study recommended that the SMEs managers need to come up with clear monitoring procedures and monitoring tools to monitor the performance of their businesses.Item Impact Of Budgetary Implementation On Performance Of Financial Institutions In Kenya(KCA University, 2013) Ndegwa, Francis N.Budgetary implementation entails putting of a proposed budget to work with regard to the time frame and the anticipated performance. By budgeting, managers coordinate their efforts so that objectives of the organization harmonize with the objectives of its parts. Control ensures that objectives as laid down in the budgets are achieved. A descriptive survey design will be adopted and a representative sample of the staff who are involved in the budget process at the Agricultural finance corporation headquarters used. A self- administered questionnaire used to collect data from the respondents. The study attempts to investigate how corporate performance is affected by a poor budget implementation process for the achievement of the objectives of the organization. This study used a regression model to analyze the existence of the various relationships existing between budget implementation and performance in an organization. This is a good analysis method that assisted to show the existence of such relationships among the various variables in the study. The statistical package for social sciences will be used to aid the analysis. The study is intended to come up with the reasons as to why and how the budget implementation process affects the performance of the organization. The study sought to find out what relationship exists between the performance and the implementation process. The study concluded that budget planning was effectively practices in the corporation as employees were sensitized on the budget process, the corporation start with planning for its programmes, that programmes and plans were the basis for getting financial resources, the management in the organization normally formulate the firm objectives from the set goals and that the corporation budgets emphasize outcomes . The study concluded that corporation often hold budget conferences to review performance, put clear tracking of programme results in the institution, make adjustments regarding budget performance, the budget performance was always communicated and that the perceived level of budget monitoring and control in the institution was adequate. The study finally recommend that financial corporation should ensure budget adequacy by allocation sufficient budget , ensured equity in distribution of resource in budgeting, increase level of budget monitoring and control in the institution being adequate and implementing regulation ensure standard fair distribution of the budget. From the findings, the study recommend institutions should ensure budget planning was effectively practices in the corporation by sensitization of employees on the budget process, planning for its programmes, ensuring programmes and plans were the basis for getting financial resources, the management in the organization normally formulate the firm objectives from the set goals and that the corporation budgets emphasize outcomes.Item An Empirical Analysis Of The Weak Form Efficient Market Hypothesis Of The Nairobi Securities Exchange(KCA University, 2013) Kamau, Albert M.With the increased interest in the African economy, it is vital that we measure the performance of our capital markets to know where they stand. The Efficient Market Hypothesis (EMH) seeks to test whether a stock market is efficient in either the weak, semi-strong or strong form. With Kenya being an emerging market, the weak form efficient market hypothesis was put to test by the researcher, by determining whether successive daily stock market returns on the Nairobi Securities Exchange follow a random Walk or otherwise. The EMH briefly argues that for an efficient market, future share prices and returns should be random and unpredictable, such that any information regarding a stock is quickly assimilated into the market to reflect on the new share price Data in the form of historical daily closing NSE 20-share Index from 1st January 2008 to 31st December 2012 was obtained from the Nairobi Securities Exchange. The use of a longer time period was to eliminate the thin trading bias that is characteristic of emerging stock markets, while the use of indices is to maintain consistency of data used in the research. Both parametric and non-parametric tests were used, to confirm results obtained in either of the tests. The data was analysed using STATA statistical package to test for stationarity of the model, normal distribution of stock prices, randomness of successive price changes and independence of stock price changes. Unit root test, runs test and Autocorrelation tests were carried out to test for the afore mentioned characteristics of the stock price and returns. Mixed results were obtained from the research, with the runs test concluding that the NSE daily market return series was random and therefore the NSE followed the random walk model. The autocorrelation tests and unit root tests, however, concluded the NSE was not weak form efficient. The autocorrelation tests detected serial correlation in the successive daily market returns and there was absence of a unit root in the time NSE time series. The research concluded that the NSE was not weak form efficient, since all the tests conducted did not conform to the characteristics of weak form efficient market hypothesis. Information flow from the listed companies to the public is not efficient, giving some investors an advantage over others. It was recommended after the study that the NSE should put policies in place to ensure informational efficiency and also educate the public on the advantages of investing in the stock market to improve trading on the bourse.Item Employees’ Role In Corporate Re branding: A Comparison Between Kenya Power And Commercial Bank Of Africa(KCA University, 2013) Githuku, Kimani F. P.Corporate rebranding is gaining grounds in modern corporates. It is a new and seldom studied area in the academic field. Although the amount of interest in corporate rebranding has increased, it is more reported in business press rather than in the academic realms and journals. The few studies that have been done usually dealt on the motivation and cost of corporate rebranding. In this study, academic knowledge is enhanced with the help of a survey through comparison between two recently rebranded organizations in Kenya: Kenya Power and the Commercial Bank of Africa. The study aimed at highlighting the importance of employees’ involvement in the entire process of corporate rebranding, who traditionally were relegated as “others” and not among the main stakeholders. This study tends to contribute to fill this gap. The main objective of the study is to compare the role of Kenya power and commercial bank of Africa employees in corporate rebranding process. The study was premised on two theories: the buy in theory and the stakeholders’ theory of Modern Corporation. The two theories suggest that better employees’ involvement lead to better outcomes of corporate rebranding. Population included 1050 marketing employees in Kenya Power, based in Thika and Nairobi and 45 in CBA based in Nairobi. Hence the total population was 1095. A cluster sample size of the 350 from Nairobi and Thika Kenya Power branches and all the 45 in CBA’s head office. The study was a comparative descriptive survey where questionnaires were administered to 70 respondents and 40 from commercial bank of Africa. The data was analysed using SPSS and presented in tables of means and standard deviations. The study concludes that there is a positive significant relationship between employees’ involvement and the outcome of corporate rebranding. Further, it was found out that better employees’ involvement in CBA lead to better outcome as opposed to Kenya Power. Based on the favorable outcome of the process in CBA its recommended that organizations planning to rebrand should involve the employees more in planning organizing and controlling than in leading. Lastly, it’s recommended that communication should be given a lot of weight in terms of Timing, method and room for feedback.Item The Impact Of Mobile Money Services On The Performance Of Small And Medium Enterprises In An Urban Town In Kenya(KCA University, 2013) Nyaga, Kenneth M.Since the launch of mobile money services in Kenya in 2007, the number of subscriptions has grown to approximately 48% of entire the Kenyan population. This overwhelming uptake has been attributed to the affordability and accessibility of the service, especially among low income earners. The main challenges of mobile money technology include; the requirement of cash tellers or agents at convenient locations to allow easy access to cash when needed, the rising number of fraudulent cases through the service and the lack of interest earned on money deposited in mobile money services frameworks. Mobile phone operators seem to be doing their best to address these challenges. Amidst these challenges it is useful to know how mobile money services influence or impact SMEs industry in urban towns in Kenya. The objectives of this study are; to investigate current awareness and uptake of various mobile money services, to determine if mobile money services uptake has any impact on SMEs growth through increased sales or savings and loan accessibility, establish if mobile money service qualities of low cost, convenience and accessibility result in increased SMEs performance and establish if mobile money services are considered efficient and reliable by SMEs in Naivasha Town. The study found that mobile money has made a significant contribution to the SME sector. Majority of the traders rely on it as opposed to the formal banking sector for their day to day transactions. Secondly, it is evident that all the respondents in this study had a clear understanding of the basic functions of mobile money services. Mobile money services have a positive impact on sales. Efficiency and reliability contribute more to mobile money utility and SMEs growth. It is worth noting that majority of the respondents had reservations on the convenience and cost of the service as a result of problems associated with the functionality of the service. Delays were a major concern of the respondents but only a few people had experienced it. Thirdly, many of the players in the SME sector do not use the service for savings, to access loans or have bank accounts hence creating a major potential for mobile money. From the findings, it is evident that, mobile money users are not conversant with mobile-bank transactions on loan applications and repayment and prefer the normal banking system to mobile banking when it comes to loans and advances.Item Effect Of Employee Satisfaction On Nurse Retention At Pumwani Maternity Hospital In Nairobi, Kenya(KCA University, 2013) Muriuki, Charity N.This study was an attempt to determine the cause of the continued shortages of nurses which is a challenge being experienced in both developing and developed nations. In developed nations, the number of those joining this profession is declining day after day. It is also a big worry to the hospital management that some of the nurses are abandoning this profession and opting to join other professions. On the other hand, developing nations are not only experiencing shortages but also the massive migration of nurses abroad in search of greener pastures. This has caused huge financial losses and brain drain in most nations. This shortage has raised a big concern to the hospital management as to why this is happening. This study recognizes that a satisfied workforce will be highly productive as well as loyal to the organization and therefore will be willing to continue serving for longer periods. It is therefore in this reason that this study aimed at exploring how the levels of nurse satisfaction with various issues of human resource management was affecting their retention at Pumwani Maternity Hospital. The main purpose of this study was to provide empirical data on Pumwani Hospital, which the hospital management and other interested researchers can build on in strategizing on issues aimed at promoting employee retention. This study employed a descriptive research design, which aimed at establishing the nurse perception on effects of satisfaction on their retention. A sample size of 97 nurses serving at Pumwani Hospital was used. A questionnaire as well as observation was used as instruments of data collection. The data collected was analyzed through inferential statistics of regression and correlation analysis. Finally, this data was processed using Statistical Package for Social Scientists (SPSS) where the results indicated that there is a strong, direct and linear relationship between reward management, capacity building, working environment and employee retention. They account for a high value of 91.6% of the variance on retention. The results revealed that the highest predictor of nurse retention at Pumwani Hospital is capacity building with a Beta of 0.448, reward management a Beta value of 0.227 while working environment is the least predictor with a Beta value of 0.136. Therefore, this suggests that higher values of these variables will translate into higher levels of retention.Item Relationship Between Alternative Financing And Growth Of Savings And Credit Co-operative Societies In Baringo County(KCA University, 2013) Jepkorir, Jane B.Savings and credit cooperative societies (SACCOS) have continued to play a significant role in creation of wealth across all sectors of the Kenyan economy. The SACCO model is perceived to be crucial for sustainable development and as the best vehicle for addressing poverty among majority of Kenyans. Despite its success it is faced with a number of challenges with the key being access to adequate capital to financing its operations and growth. Alternative sources of financing are currently seen to be the new frontier by many saccos as a cheaper and efficient way of meeting their capital requirements however its role in their growth is still unclear. The general objective of this study was to investigate the relationship between alternative financing and growth of saccos, in Baringo county. The specific objectives were to establish the relationship between fixed deposits, interest from short term investments, interests from government guaranteed loans & financial intermediation with the growth achieved by SACCOS in Baringo County. The study employed a descriptive research design targeting all SACCOS in Baringo County. A census approach was used where primary data was collected using semi-structured questionnaires. Descriptive statistics and inferential statistics inform of regression and correlation analysis was used to establish the relationship between the different forms of alternative financing and sacco growth. It was established that fixed deposits and interest from short term investments were the most widely used sources of alternative financing with both the interest and duration of the facility significantly correlating with SACCO growth. Interest from government guaranteed loans were significantly correlating with the growth of SACCOS. The study concluded that fixed deposits, interest from short term investments and from government guaranteed loans influenced the growth of SACCOS in Baringo County.Item Effects Of Capital Budgets On Cash Flows: A Case Study Of Kenya Power And Lighting Company Limited(KCA University, 2013) Momanyi, Damaris N.Capital budgeting decisions have a long term effect on the performance of a firm and can determine its success or failure. These decisions are influenced by the changes in the business environment. Kenya Power and Lighting Company Limited is involved in capital intensive projects that have impacted on its performance and cash flows. The purpose of this study was to examine the effect of capital budgets and how they affect cash flows at the Kenya Power and Lighting Company Limited. The objectives were to evaluate the effects of cash flow mismatch, foreign exchange, inflation and government intervention on cash flows. The study used explanatory research design. Data was collected from existing records. The findings were presented using a linear regression equation. The research finally concludes that cash flow mismatch, foreign exchange rates, inflation and government interventions affect cash flows at The Kenya power and Lighting Company Limited. The researcher recommends that the Company should aspire to match the inflows to outflows, thorough education of budget holders on the need to be committed to budgets and the adoption of zero based budgets for non-key projects, evaluation of projects to determine cost versus benefits and monitor project implementation schedule to ensure no budget over-runs. To minimize the effects of foreign exchange risk, the study recommends the use forward contracts and swaps. The study finally recommends that the company should constructively engage the government to undertake projects after taking into consideration their benefits to the public and financial viability to the company.Item Effects Of Corporate Governance Structures On Financial Performance Of Large Manufacturing Firms In Kenya(KCA University, 2013) Muturi, Alicadius W.The objective of the study was to establish the effect of corporate governance structures on the financial performance of large manufacturing firms in Kenya. The structures also referred to as structures of corporate governance includes: independent directors, board size, board committees and CEO duality. Study was guided by the following specific objectives: Determine the effect of Independent Directors on a company’s financial performance, Determine the effect of board committees on a company financial performance, Determine the impact that a company’s board size has on its financial performance, Evaluate how the CEO’s dual role as a company’s chairman and a CEO affects the financial performance of the company. The research design to be used for this study was descriptive design. The target population of this study was the large manufacturing firms in Kenya which are members of Kenya Association of Manufacturers. The population of this study is therefore 108 large manufacturing firms. A sample size of 54 firms was taken. The study used both primary data and secondary data. Data was collected by use of questionnaire. The questionnaire contained likert scale. Data was analyzed mainly by use of descriptive and inferential statistics. Descriptive statistics included mean and standard deviation. Data was also presented by use of graphs, pie charts and tables. Regression analysis was also used to show the sensitivity of financial performance and ROA to various independent variables. Following the study findings it was possible to conclude that all the four variables the Independent variables had an effect on a company’s financial performance. This was supported by majority of the respondents who concluded that independent directors had a mandate to decision making in financial performance. The Independent directors monitor and control activities of executive board of directors to ensure compliance and reduction of opportunistic behaviours as well as safe guarding the assets of the firm. Board committees in the firm ensures that the executive board of directors’ decisions are based on current information derived from the board reports and are in the interest of the shareholders. Coordination and communication problems arising from overcrowded boards impede on company’s performance and causes shareholders to lose money in the company through allowances and inefficiencies. The post of the CEO should be fulltime and should have no duality Regression results indicated that there was a positive and significant relationship between independent directors, board committees, board size and CEO’s dual role as a company’s chairman on financial performance and financial performance of manufacturing firms. The study recommended that the firm should have non executive directors who should constitute at least one third of the board of directors. A company should have small boards so as to have more favorable performance, the appropriate board size should be 7 to 8 members and the post of the CEO/chairman should be full-timeItem Effect Of Restructuring On Performance Of Small And Medium Enterprises In Ict Sector In Kenya(KCA University, 2013) Nyaga, Daniel K.The main objective of this study was to establish the effect of restructuring on performance of SMEs in ICT sector in Kenya. Specifically, the study examined the three modes of restructuring; Financial restructuring, portfolio restructuring and operational restructuring and the effect of each mode of restructuring to SMEs’ performance using ten key performances namely Sales, Profit margins, cash flow, revenue, Liquidity, overall business profitability, Business Image, efficiency, productivity and staff morale. The study also sought to establish the relationship between restructuring and SMEs’ performance using overall profitability weighted through regression analysis model. In addition, it sought to establish the most common mode restructuring among SMEs. The primary data was collected through self administrated questionnaire to the staff in management of the SMEs in ICT sector. Purposeful sampling was used to target specific staff with the required information; mostly owners and shareholders. Both descriptive and inferential statistics were used. Data reliability was done using Cronbach’s Alpha. Data was analysed using descriptive methods and multiple regression model. The study found that a strong relationship exist between restructuring and performance. Positive performance was observed as a result of restructuring. Portfolio restructuring was found to have greatest and quick effect on performance while operational restructuring had significant effect on performance on long term basis. Financial restructuring was observed as link between the other two modes of restructuring for better performance results. Financial restructuring was found to be the most preferred mode of restructuring. The study also observed that all the three modes of restructuring interacted with each other as indicated.Item Sustainability Challenges And Its Effects On Growth Of Small And Micro Enterprises In Gikomba Market Nairobi, Kenya(KCA University, 2013) Mwangi, Elizabeth N.According to (Fedahunsi, 1997) SMEs face many problems both at start up phases and their growth in many developing countries. Lack of proper skill and the inability to access credit has led to a high failure rate of SMEs in Africa that is approximately 85% in every 100 enterprises. There is limited information available on challenges of sustainability and its effects on the growth of small and micro enterprises in Kenya. Therefore, this study seeks to establish these challenges. A descriptive research design was adopted by the author where the population of interest in the SMEs were visited. A descriptive study’s main purpose is to find out the what, where and how of a phenomenon that is according to Cooper and Schindler (2003).The design provides quantitative data from cross section of the chosen population. The target population for this study was 1121 owners/entrepreneurs of SMEs in Gikomba market. 112 respondents were selected representing a population of 1121 possible respondents. The researcher used a questionnaire as the primary data collection instrument. The data was then be coded to enable the responses to be grouped into various categories. Multiple regressions analysis was carried out to determine the strength of the variable. The study found that lack of managerial training and experience affect the growth of small and micro enterprises. It was clear that the enterprises apply deployment of material and planning and that design of organization structure, coordination, deployment of finance resources and controlling activities and staffing. The study revealed that government policies and regulations affect the growth of small businesses. The study found that the enterprises encounter problems of raising capital, accessing finance and accessing credit. Majority of the businesses obtained startup capital from self-financing. From regression equation it was revealed that overall access to credit had the greatest effect on the growth of small and micro enterprises, followed by training while government policies and regulations had the least effect.Item Impact Of Microfinance Institutions On Poverty Allevition In Busia County-kenya(KCA University, 2013) Bwire, Edmund M.In the past ten years most people in underdeveloped countries have subscribed to MFIs in order to realize their economic empowerment (self employment, access to borrowings and increased savings) (Gupta, 2005).Studies carried in Kenya of the last couple of years suggest that to some extent, microfinance is an effective tool of containing poverty. Most recent studies have majored on positive effects, few on negative effects and very few on neutral effects (Kiiru, 2007). This study mirrored out the impact of microfinance on poverty alleviation in Busia County. Descriptive research design was used to assess the extent to which poverty alleviation co-relates with Microfinance Institutions services. The study targeted three Deposit Taking Microfinance institutions operating within the entire Busia County. The researcher considered scale of operations, distribution level in the county among other factors when choosing the three institutions. Simple random probability sampling was applied to select twenty (20) active MFIs members from three (3) DTMs, adding to sixty (60) respondents. Primary data was collected through questionnaires. Data collected was presented by descriptive statistics like pie charts and graphs. From the analysis, the results showed that microfinance institutions act as a key fulcrum to economic empowerment of residents in the County. However, it is important to note that the ability of members to start micro-enterprises does not guarantee financial improvement to all of them. It is important to note that there are other factors apart from availability of microfinance at play. The study found that costing of products by microfinance institutions to be the most important factor considered by members in the area. Accessibility to services on offer throughout the county is critical and in addition, microfinance institutions should endeavor to improve and differentiate their products. It is therefore important for the county government to find ways of encouraging increased microfinance operations in the entire county so as to reach as many potential members as possible in far flung areas. Those in remote parts of the county must be given the opportunity to access the services when they need them at the local level. Though MFIs are trying to address this, having their operations localized in town with weekly field visits is not sufficient. The results were re-affirmed by a linear regression analysis using SPSS version 20. The findings could be used to make policy proposals that will see MFIs meet the economical empowerment of people in County with high levels of poverty. The progress will help Kenya prepare to achieve its vision 2030 goals.Item Effect Of External Debt And Inflation On Economic Growth In Kenya(KCA University, 2013) Osewe, Vincent.The state of economic growth in Kenya has been fluctuating over time as a result of various factors. This study was carried out using external debt and inflation rates as some of the variables which can impact economic growth. The purpose of this research was to investigate the effect of external public debt and inflation in Kenya. It also aimed at identifying other factors that can affect economic growth in Kenya. The specific objectives for the research were to determine the effect of external public debt level on economic growth in Kenya, analyze the effect of inflation on economic growth in Kenya and to establish whether external public debt level and inflation cause economic growth in Kenya. The methodology used during the research included secondary data from International Monetary Fund (IMF), International Financial Statistics (IFS) and Central Bank of Kenya (CBK) data. The study used econometric models in establishing the relationship among the variables. Johansen Cointegration test, Granger causality test and Vector Error Correction model were used using STATA statistical software. The research found that external debt and inflation had no impact on GDP and that there exists a cointegrating relationship among these variables hence they are moving together in long run. The test for granger causality indicated that there was no causal linkage among the variables.Item Determinants of know your customers (kyc) compliance among commercial banks in Kenya(KCA University, 2013) Oniala, Fredrick O.The need to really know-your-customer (KYC) is the very base of a outstanding economical operation. As a measure of sensible behavior/good practice, well-established banking companies often follow KYC requirements which are stronger than what is called for under law. Know Your Client (KYC) fulfillment parameter has confirmed to be among the biggest efficient encounters banking companies and as well economical companies globally have had to surmount. The KYC submission require, for every of its outstanding results, has loaded banking companies as well as other economical companies with a significant handling commitment. Moreover, to this, it increasingly includes the development of auditable proof of due determination activities, along with the call for customer recognition. The purpose of the analysis was to set up the factors of know-your-customer submission among expert banking companies in African American. There are 43 expert banking companies in African American. The analysis focused more on the area and particularly the top and middle level management group. From each stratum the analysis used stratified unique examining to select a example of members. From the target population of four hundred and forty-four, examples of 10% was selected from within each group in percentages that each group maintains to the analysis population. The analysis collected both primary and more information. Primary information was collected using a set of questions while more information was obtained from books, standard bank books and reviews of the selected banking companies.Item Impact Of Integrated Logistics System On Effective Management Of Inventory In Electricity Sub-sector In Kenya(KCA University, 2013) Waweru, Jackson N.This study attempted to evaluate the perceived and factual impact of integrated logistics system (ILS) on effective management of inventory in electricity sub-sector (ESS) in Kenya. The specific concern of the study revolve around understanding resultant business economic benefits (BEB) for the sector in terms of improved customer service, reduce costs and cycle time as occasioned by quality ILS management practice, ILS resource activation level and ILS capability levels. The framework is informed by resource based view to influence BEBs in the ESS. Descriptive research using survey method was applied. The target population consisted of ESS staff in management who use ILS. They were purposively sampled and their opinion sought by use of IS-Impact Measurement Model. Primary data were collected through a questionnaire. Both quantitative and qualitative techniques were used to analyse data. Statistical tests done included correlation ANOVA and regression analysis. The scientific research method was consistently employed to assure quality control while observing ethical standards. The SPSS tool was used in data analysis. The study suggests quality management practice and resource activation level are significant indicators of BEB, that ILS has played a vital role to improve quality of customer service, achieve stock cost reduction and reduce cycle time in the operations of the ESS. This may accrue business economic benefits in terms of enhanced return on investment (ROI), improved business practices by relative reduction in stock holding, improved decision making triggering increased electricity connectivity and achievement of set targets. The results will inform government, ESS and corporate managers on the impact of ILS on managing inventory. It is vital to improve capability level on both quality customer service and cost reduction, also improve resource activation level on cost reductionItem Impact Of Strategic Change On Employee Performance At The Ministry Of Finance, Kenya(KCA University, 2013) Tsuma, Lydia G.The main objective of this study was to determine the impact of strategic change on employee performance at the ministry of finance, Kenya. The study was guided by the following specific objectives: To establish the forces for strategic change in Ministry of Finance, to identify the critical success factors of strategic change in the Ministry of Finance and to establish how strategic change factors have an impact on Employee performance in the Ministry of Finance. This research adopted a descriptive research design. The ministry of finance had a total of 3,000 employees and a sample size of 352 was obtained at a confidence level of 95% with a margin of error at 0.5%. The study used primary data collection. Data analysis included use of quantitative techniques. The collected data was coded and analyzed using the descriptive statistics, specifically mean to describe each variable under study. Pearson’s Correlation and ANOVA were used to determine the relation between the variables. The data was analyzed using Statistical Package for Social Sciences (SPSS) program and presented using tables to give a clear picture of the research findings at a glance. On the forces of change, the findings established that organizations adapt to external forces such as new technologies, markets or legislations. Internal forces such as changes in staff, or tuning of policies and procedures new management practices would transform a public organization in the same manner as a private organization. The critical success factors of strategic change included negotiation, mobilizing the awareness on change, handling employees’ grievances and the top down change initiatives which had an impact on the service delivery, boosting communication, empowering people and improving the employees and organization performance. The study recommends that the Ministry of Finance should continuously implement change to improve its operations. The organization leaders should reinforce new behaviors, attitudes and organizational practices. Top down change initiatives should be developed with the collaboration of senior managers and a wide group of individuals within the organization to make change successful. There should also be a good relationship between the management and employees after the implementation of change. Hence, strategic change interventions should be a powerful tool for improving the organization performance and efficiencyItem Assumed Role Of Devolved Government On Performance Of Constituency Development Fund: A Study Of Migori County In Kenya(KCA University, 2013) Omolo, Benedict M.The main reason for the study was to assess the role that devolution was going to play on the performance of CDF. The specific objectives were to evaluate the role of internal controls and the ward representatives on the CDF performance, to assess the role of separation of power on the performance CDF, to determine the role of County Project Committee on the accountability and community participation on CDF performance and to establish the checks and balances for the CDF processes implementation. The study adopted a descriptive survey design. The study aimed at collecting information from respondents on the impact of devolution of government on the accountability of CDF focusing on constituency development fund with a view to establish strategies that may effectively improve service delivery, efficiency and accountability of CDF. A target population of all the CDFC member of the constituencies in Migori County was considered in this study. All Eight (8) constituencies with a population of 144 (18 from each constituency) CDFC members was targeted for the study. The research was carried out using a questionnaire. Statistical Package for Social Science (SPSS) version 17.0 was used in the analysis of data collected from the questionnaires. Descriptive statistics was used which included the use of percentages, frequency, mean and standard deviation. The study found that that there were challenges facing CDF in the constituency majority cited yes, respondents were asked whether they face challenges in the selection of CPC members in their constituency majority cited yes, on whether respondents think that CPC can influence CDF operations majority indicated no, on whether the constituency involves public to be involved in selection and implementation of CDF projects majority indicated yes, on respondents view concerning the publishes and publicizes the CDF reports and whether the problems are with the implementation of CDF projects majority cited yes. From the study the researcher concludes that however there are CDF internal controls the CDF implementation process still faces challenges like mismanagement of funds and it’s also affected by personal interest culprits being the CDF leaders. Citizens are allowed to take part in the selection of CPC members in their constituency which influences CDF operations to a great extent. Citizens were allowed to take part in the selection of CDF members and besides they receive publications of CDF reports. The study recommends that internal controls should be improved in order to boost CDF performance. The study also established that factors influencing completion of projects were insufficient funds and insufficient skills. The study therefore recommends that enough funds and skills should be allocated to projects.