School of Business & Public Management

Permanent URI for this collectionhttp://192.168.8.146:4000/handle/123456789/43

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End date: 2019

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Now showing 1 - 10 of 30
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    The Effect of Financial Leverageas a Financial Distress Factor on Financial Performance on Commercial Banks in Kenya
    (European Journal of Business and Management, 2017) Sporta, Fred O.; Ngugi, Patrick K.; Ngumi, Patrick; Nanjala, Christine S.
    This study attempted to determine the effect of financial leverage as a financial distress factor on financial performance of commercial banks in Kenya. Secondary data was used in a census commercial banks from 2005 to 2015 was extracted from financial statements of 38 commercial banks out of the possible 44 commercial banks in operation as at 31st December, 2015 in accordance to CBK as a regulatory body. Data was collected from 2005 to 2015.descriptive and analytical design was adopted. The results show perfect positive correlation between debt equity ratio with return on equity and return on assets as well return on equity. The study was limited to the commercial banks in Kenya, the findings were only interpreted to commercial banks in Kenya and they will not be generalized for all financial institutions.
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    Moderating Role of Entrepreneurial Orientation on the Relationship between Relationship Lending and Financial Performance of manufacturing SMEs in Kenya
    (European Journal of Business and Management, 2015) Rotich, Abraham K; Wanjau, Kenneth L,; Namusonge, Gregory
    The purpose of this study was to determine the moderating role of entrepreneurial orientation (EO) on the relationship between relationship lending and financial performance of manufacturing SMEs in Kenya. Relationship lending has gained a lot of interest worldwide as it is seen as an avenue to help bridge the information gap between SMEs and the banks thus ultimately helping SMEs access credit. Further, although credit is important to SMEs, entrepreneurial orientation (EO) is key as it determines the success or failure of SMEs. There is little research that has been done to determine if EO moderates the relationship between relationship lending and SME performance in Kenya. The study used a crossectional survey research design with the population being the 620 manufacturing SMEs involved in relationship lending arrangements with commercial banks in Kenya. Stratified random sampling was used to pick a sample of 160 from which the proprietors / CEOs of the respective companies filled the questionnaires. The main data collection instrument was a semi structured questionnaire. The hypotheses in this study were tested using structural equation modeling and hierarchical moderated multiple regression (MMR). The study found evidence that EO moderates the relationship between relationship lending and financial performance of manufacturing SMEs in Kenya. Further the study determined that relationship lending positively impacts on financial performance of SMEs. It also found
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    Youth Engagement with Co-operatives in Kenya
    (ResearchGate, 2016) Mwangi, Renson M.; Maina, Rosemary; Kairo, David; Simiyu, Christine N.; Njogo, Michael
    Dynamism, innovation, entrepreneurship, adaptability, continuity and renewal; words that are benignly associated with youth. But the youth face daunting challenges that inhibit realization of this potential; unemployment, ostracization, inexperience, self-destruction through substance abuse among others. Moreover, in spite of the enumerated potential of the youth, their engagement and participation in Kenyan co-operative societies is largely undocumented and less is known about their involvement with, as well as their attitudes and behaviors towards co operatives. How much knowledge about co-operatives do the youth possess? What is their level of awareness about the potential positive impact of co-operatives on their welfare? What impediments do they encounter when joining co-operatives? Relying on survey data collected from nine (9) Counties in Kenya, and focus group discussions held in five major towns, this research sought to examine and gain valuable insights into the perceptions, behavior and attitudes of the Kenyan youth toward co-operatives. While most of the youth were found to be cognizant of the existence of co-operatives, knew people who have benefitted from them, and perceive co-operatives to be important vehicles for accessing credit and accumulating saving, paradoxically many of them did not belong to co-operative. These findings have important implications on how co-operatives can engage the youth: a) Educate them on the importance of saving for the future and encourage them to engage in income-generating activities. b) Co operatives should strive to ingratiate themselves with the youth by developing products that resonate with them. c) When reaching out, adoption of communication technologies that appeal to the youth is crucially essential. d) Co-operatives should make themselves more accessible to the youth by flexing membership rules and savings plans. e) Learning institutions – schools, colleges and universities – should consider incorporating co-operative studies in their curricula to enlighten young people on the co-operative model. f) Co-operatives should also consider developing mentorship programs to mainstream the youth into leadership.
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    Constructs of Successful and Sustainable SME Leadership in East Africa
    (Research Gate, 2016) Mwangi, Renson M
    Despite the markedly increased foreign investment, East African economies remain characterized by low levels of investment and capital formation with high level of attrition among indigenous small and medium enterprises.While there is a high failure rate among these SMEs, some are beginning to turn the corner and are exhibiting signs of robustness, inovetivness and sustainability. Relying on narrative accounts of successful SMEs leaders in Kenya and Uganda obtained through interviews and focus group discussions, this study sought to construct an account of leadership practices and ascription of success for SMEs that had succeeded. The study identified eight leadership constructs characteristic of successful SME leaders in Kenya and Uganda grouped into visioning, building commitment, social capital, personal values, anticipation and resilience, resourcefulness, responsiveness, and entrepreneurial orientation. While these results, on the face value, are apparently not unique, it was in the nuances of the leadership practice that difference was made. In conclusion, the study highlights implications for these findings in relation to policy and leadership practice among SMEs.
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    Service Quality in Kenyan Universities: Dimensionality and Contextual Analysis
    (European Journal of Business and Management, 2014) Owino, Edward; Kibera, Francis; Munyoki, Justus; Wainaina, Gituro
    The dimensionality of service quality remains debatable with extant literature revealing divergence in thought. This study examined the dimensions of service quality and tested the existence of a significant difference in service quality perception between public and private university students in Kenya. Guided by a positivist paradigm and cross-sectional sample survey, data was collected from 750 randomly selected respondents. A 56 item scale instrument based on performance only paradigm was self-administered to select university students. Factor analysis was employed in determining potent service quality dimensions and Analysis of Variance test used in comparative analysis. A four-factor construct was revealed, with service blueprint emerging as an additional dimension of service quality in the Kenyan university context. It was established that there exists a significant difference in the dimensions of service quality between public and private university students. This implied that an appreciation of service quality dimensions is imperative in managing student’s expectation and that the university managers have to apply contingent service quality practices. The study recommends adequate regulation to standardize service quality irrespective of the service context.
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    Antecedents of Customer Perceived Value: Evidence of Mobile Phone Customers in Kenya.
    (International Journal of Business and Social Science, 2014) Owino, Edward O.
    As the mobile phone industry in Kenya gets competitive, customer retention becomes an imperative precursor to firm performance. For this reason, the study was so conceived to examine factors that influence customer perceived value amongst Kenyan mobile phone customers. The study analysed perceived service quality and the perception of price amongst cell phone users. A survey of 400 randomly selected respondents was undertaken. A structured instrument covering background information, customer expectation and customer perception was adopted in primary data collection. The results shows that perceived quality of service and perceived price determine customer’s perception of value. The results indicate the existence of a significant differences exist between what customers expect and what they perceive they experience after a service encounter. Service managers should compete on providing services of high value to gain a competitive edge in this market.
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    Motivators of choosing a management course: A comparative study of Kenya and India
    (The International Journal of Management Education, 2012) Nyaribo, Misuko; Prakash, Ajai; Owino, Edward
    The quest for management training is gaining prominence as organizations restructure to assimilate a workforce with advanced skills in management. This paper presents a comparative examination of the motivators of pursuing a management course in Kenya and India. Five factors are proposed as critical influencers of student choices. A survey design guided by a structured questionnaire was employed in data collection. A comparative analysis reveals that the motivators to pursue an MBA course differ significantly amongst Kenyan and Indian university students. Influence of acquaintances and employability are critical motivators that emerge from the combined data set. A logistic analysis confirms that two predictors, institutional infrastructure and employability are statistically significant. Recommendations are made to institutions of higher learning on the key drivers of their customer expectations.
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    Remittance and Household Expenditures in Kenya
    (2013)
    Remittances constitute an important source of income for majority of Kenyan households. The World Bank reports a steady increase in inward remittance flows to Kenya. In addition, the evolution of mobile-money services has led to an increase in domestic remittances received by Kenyan households, especially those in the rural areas. This paper endeavors to answer the question of how these increased remittance receipts are used in Kenya focusing on Education, Health, Food and "Other" household expenditure, using a panel survey of 295 households from Rift Valley and Nyanza provinces of Kenya. The Fixed Effects (FE) model is applied on the data, and the analytical results provide evidence that remittances are mainly used on immediate consumption needs such as payment of utility bills and transportation costs.
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    Service Value Assessment in Emerging Chain Restaurants in Nairobi Kenya
    (Journal of Research in Marketing and Entrepreneurship, 2017) Owino, Edward; Nyaribo, Wycliffe M; Wadawi, Joe K
    Traditionally, Kenya’s restaurants have in the past largely depended on international tourists for the main stay of their business. With the earlier steady growth of Tourism in the 1980s, these restaurants registered very good business, also supported by the fact that there were only a handful of restaurants that could be considered as ‘tourist class’. However, tourist arrivals in Kenya began to face serious challenges in the 1990s. Simultaneously, more serious restaurant ventures made market entry, especially within the capital city of Nairobi. It has been acclaimed that the prices charged for local hospitality services have not worked well to support it. As this takes place, questions have been asked as to whether these new investments have introduced product and service quality that is worth the price that they charge for the same. It was against the argument that is developing above that this study carried out a value assessment amongst the emerging chain restaurants in Nairobi city. The study sought to establish the part played by restaurants in building destination competitiveness through quality service offer and value pricing. A series of chain restaurants operating in Nairobi were identified all together with the specific unit and outlets that they operate. The customers in these restaurants were conveniently sampled and interviewed to inform this study of their perceptual judgment of service and value. The data was then be analyzed and interpreted to establish the extent to which these customers approve of service and value and how this can influence Kenya’s destination competitiveness, both for domestic and international tourists. The assessment of customer expectation and perception resulted in a four-factor construct. An assessment of service quality led to the identification of the critical latent variables that leads to customer attraction and satisfaction in restaurants. An evaluation of prices charged indicated that price is a critical component in value assessment amongst customers.
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    The Effect of Threat of Job Loss on Entrepreneurial Intentions and Gestation Actions
    (Taylor & Francis Online, 2019) Mwangi, Renson M; Rotich, Abraham K
    The purpose of this study is to examine the effect of impending layoff on employees’ entrepreneurial intention and gestation actions in Kenya. Results from a sample of 394 employees drawn from three Kenyan firms facing possibility of retrenchment show that an impending layoff adversely affected individual’s entrepreneurial intention both directly and indirectly, with the indirect negative effect being mediated by entrepreneurial self‐efficacy and gestation actions. The results highlight the importance of cultivating employees’ positive perceptions about themselves and helping them view the layoff exercise as an opportunity to turn a new page.