School of Business & Public Management
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Item Effects of Risk Assessment and Internal Audit Standards on Financial Performance of State Owned Corporations in Kenya: A Case Study of the Ministry of Labour Social and Security Services(Journal of Finance and Accounting, 2017) Muraguri, Irene; Bunyasi, Gladys N.W.; Muchiri, RensonRisk based internal auditing impacts a firm's usage of its own internal audit function to boost risk management and control as well as power which in turn influences accountability and enhances accuracy of financial statements thereby influencing financial performance in institutions of finance. Â Recent corporate collapses and financial scandals have triggered world-wide concern with corporate governance emphasized apparent failures of accountability. State corporations in Kenya have in the recent past experienced a number of corporate failures related to corporate power structures in place. The general objective of this study was to establish the effect of risk based audit on performance of state owned corporations in Kenya. The specific objectives was to establish effect of risk assessment on performance of state owned corporations in Kenya and to investigate the effect of internal audit standards on performance of state owned corporations in Kenya; Descriptive design was used in the study. 160 employees were used from the selected from corporation owned by the state as the population target. This comprised of directors, managers, and administrators of departments from, NITA, National Human Resource Planning and Development National Council for Children, Registrar of Trade Unions, and National Council for Persons with Disability, National Employment Bureau, NSSF and Productivity Centre for Kenya. The study engaged census approach since the population was minor. Primary data was collected by use of structured questionnaires and was studied quantitatively using statistical package for social sciences (SPSS). SPSS engendered both descriptive statistics such as frequencies, mean, percentages of the received responses. Inferential statistics included regression and bivariate correlation. The study established that risk assessment and internal audit standard were positively and ominously related to performance of state owned corporations. Built on the results above the study determined that risk based auditing through risk assessment and internal audit standard positively affected the financial performance of state owned corporations in Kenya. The study endorsed that management of parastatals should implement effective risk based audit practices such as risk assessment, internal audit standards, control environment and information system to enhance effective and efficient performance.Item Effects of Information System and Control Environment on Financial Performance of State Owned Corporations in Kenya: A Case Study of the Ministry of Labour Social and Security Services(Journal of Finance and Accounting, 2017) Muraguri, Irene; Bunyasi, Gladys N.W.; Muchiri, RensonState corporations require good performance from individuals to achieve their objectives. In view of the growing presence of technology, it becomes necessary to understand performance in the context of information systems. The control environment is the foundation on which an effective system of internal control is built and operated in an organization that strives to achieve its strategic objectives, provide reliable financial reporting to internal and external stakeholders, operate its business efficiently and effectively, comply with all applicable laws and regulations, and safeguard its assets. State corporations in Kenya have in the recent past experienced a number of corporate failures related to corporate power structures in place. The general objective of this study was to establish the effect of internal control systems on performance of state owned corporations in Kenya. The specific objectives was to establish the effect of information system on performance of state owned corporations in Kenya and to investigate the effect of control environment on performance of state owned corporations in Kenya; Descriptive design was used in the study. 160 employees were used from the selected from corporation owned by the state as the population target. This comprised of directors, managers, and administrators of departments from, NITA, National Human Resource Planning and Development National Council for Children, Registrar of Trade Unions, and National Council for Persons with Disability, National Employment Bureau, NSSF and Productivity Centre for Kenya. The study engaged census approach since the population was minor. Primary data was collected by use of structured questionnaires and was studied quantitatively using statistical package for social sciences (SPSS). SPSS engendered both descriptive statistics such as frequencies, mean, percentages of the received responses. Inferential statistics included regression and bivariate correlation. The study established that information systems and control environment were positively and ominously related to performance of state owned corporations. Built on the results above the study determined that internal control systems through information systems and control environment positively affected the financial performance of state owned corporations in Kenya. The study recommended that management of parastatals should implement effective internal control systems such as information system and control environment to enhance effective and efficient performanceItem Effect of Internal Controls on Financial Performance of Water Companies in Kenya (a Case of Water Companies in Tana Water Services Board)(American Journal of Finance, 2016) Njiru, Dickson K.; Bunyasi, Gladys N.W.Purpose: The purpose of this study was to determine the effect of internal controls on financial performance of water service Providers in Kenya a case study of Water Companies under Tana Water services Board region in Kenya.Methodology: The study used a descriptive survey study research design. The population of the study was 22 Members of the audit committee, 22 Finance Managers, 22 internal auditors and 22 senior accountants in WSPs in TWSB region as at December 2014. The study conducted a purposive sampling of the selected members of the Audit Committee, Finance/ Commercial Managers, Internal Auditors and Senior Accountants in the selected WSPs. The study used primary method of which was obtained by use of structured questionnaires. The data was prepared in readiness for analysis by editing, handling blank responses, coding, categorizing and keyed into statistical package for social sciences (SPSS) computer software for analysis. The particular descriptive statistics included frequencies and percentages while the particular inferential statistics included correlation analysis and regression. Correlation analysis was to establish the association between the variables while a multiple linear regression model was used to test the significance of the influence of the independent variables on the dependent variable. The data was represented in form of tables and pie charts.Results: The study found that segregation of duties, cash reconciliation, inventory audits and cost management influence the performance of water companies under Tana water services Board. The findings revealed a strong positive relationship between the independent variables and the dependent variable.Unique contribution to theory, practice and policy: The study also recommended that the managers of water companies should adopt efficient management practices. This will help improve the financial performance of the water companies. The study also recommended that the managers address various challenges affecting internal control systems in the water companies. The challenges hindered effective financial performance of the organizations.Item Effect of Access to Business Information on the Growth of Small and Medium Enterprises in Kenya(International Journal of Business and Social Science, 2014) Bunyasi, Gladys N.W.; Bwisa, Henry; Namusonge, GregoryThe objective of this paper was to assess the effect of access to business information on the growth of Small and Medium Enterprises in Kenya. The response rate for the survey was 92.96%. Primary data was collected using interview guides, structured and Semi structured questionnaires which were administered to the owners and managers of SMEs. Quantitative data obtained from the questionnaires was analyzed using Statistical Package for Social Sciences (SPSS) version 20. The findings from the study were presented in graphs, percentages and tables. The study found that out access to business information had a significant effect on the growth of SMEs. The study recommends that the government needs to come up with a policy on small and medium enterprises information transfer to facilitate information flow. The policy should emphasize the need for businesses to develop information departments to capture business information locally and internationally.Item The Effect of Financial Leverageas a Financial Distress Factor on Financial Performance on Commercial Banks in Kenya(European Journal of Business and Management, 2017) Sporta, Fred O.; Ngugi, Patrick K.; Ngumi, Patrick; Nanjala, Christine S.This study attempted to determine the effect of financial leverage as a financial distress factor on financial performance of commercial banks in Kenya. Secondary data was used in a census commercial banks from 2005 to 2015 was extracted from financial statements of 38 commercial banks out of the possible 44 commercial banks in operation as at 31st December, 2015 in accordance to CBK as a regulatory body. Data was collected from 2005 to 2015.descriptive and analytical design was adopted. The results show perfect positive correlation between debt equity ratio with return on equity and return on assets as well return on equity. The study was limited to the commercial banks in Kenya, the findings were only interpreted to commercial banks in Kenya and they will not be generalized for all financial institutions.Item Moderating Role of Entrepreneurial Orientation on the Relationship between Relationship Lending and Financial Performance of manufacturing SMEs in Kenya(European Journal of Business and Management, 2015) Rotich, Abraham K; Wanjau, Kenneth L,; Namusonge, GregoryThe purpose of this study was to determine the moderating role of entrepreneurial orientation (EO) on the relationship between relationship lending and financial performance of manufacturing SMEs in Kenya. Relationship lending has gained a lot of interest worldwide as it is seen as an avenue to help bridge the information gap between SMEs and the banks thus ultimately helping SMEs access credit. Further, although credit is important to SMEs, entrepreneurial orientation (EO) is key as it determines the success or failure of SMEs. There is little research that has been done to determine if EO moderates the relationship between relationship lending and SME performance in Kenya. The study used a crossectional survey research design with the population being the 620 manufacturing SMEs involved in relationship lending arrangements with commercial banks in Kenya. Stratified random sampling was used to pick a sample of 160 from which the proprietors / CEOs of the respective companies filled the questionnaires. The main data collection instrument was a semi structured questionnaire. The hypotheses in this study were tested using structural equation modeling and hierarchical moderated multiple regression (MMR). The study found evidence that EO moderates the relationship between relationship lending and financial performance of manufacturing SMEs in Kenya. Further the study determined that relationship lending positively impacts on financial performance of SMEs. It also foundItem Youth Engagement with Co-operatives in Kenya(ResearchGate, 2016) Mwangi, Renson M.; Maina, Rosemary; Kairo, David; Simiyu, Christine N.; Njogo, MichaelDynamism, innovation, entrepreneurship, adaptability, continuity and renewal; words that are benignly associated with youth. But the youth face daunting challenges that inhibit realization of this potential; unemployment, ostracization, inexperience, self-destruction through substance abuse among others. Moreover, in spite of the enumerated potential of the youth, their engagement and participation in Kenyan co-operative societies is largely undocumented and less is known about their involvement with, as well as their attitudes and behaviors towards co operatives. How much knowledge about co-operatives do the youth possess? What is their level of awareness about the potential positive impact of co-operatives on their welfare? What impediments do they encounter when joining co-operatives? Relying on survey data collected from nine (9) Counties in Kenya, and focus group discussions held in five major towns, this research sought to examine and gain valuable insights into the perceptions, behavior and attitudes of the Kenyan youth toward co-operatives. While most of the youth were found to be cognizant of the existence of co-operatives, knew people who have benefitted from them, and perceive co-operatives to be important vehicles for accessing credit and accumulating saving, paradoxically many of them did not belong to co-operative. These findings have important implications on how co-operatives can engage the youth: a) Educate them on the importance of saving for the future and encourage them to engage in income-generating activities. b) Co operatives should strive to ingratiate themselves with the youth by developing products that resonate with them. c) When reaching out, adoption of communication technologies that appeal to the youth is crucially essential. d) Co-operatives should make themselves more accessible to the youth by flexing membership rules and savings plans. e) Learning institutions – schools, colleges and universities – should consider incorporating co-operative studies in their curricula to enlighten young people on the co-operative model. f) Co-operatives should also consider developing mentorship programs to mainstream the youth into leadership.Item Constructs of Successful and Sustainable SME Leadership in East Africa(Research Gate, 2016) Mwangi, Renson MDespite the markedly increased foreign investment, East African economies remain characterized by low levels of investment and capital formation with high level of attrition among indigenous small and medium enterprises.While there is a high failure rate among these SMEs, some are beginning to turn the corner and are exhibiting signs of robustness, inovetivness and sustainability. Relying on narrative accounts of successful SMEs leaders in Kenya and Uganda obtained through interviews and focus group discussions, this study sought to construct an account of leadership practices and ascription of success for SMEs that had succeeded. The study identified eight leadership constructs characteristic of successful SME leaders in Kenya and Uganda grouped into visioning, building commitment, social capital, personal values, anticipation and resilience, resourcefulness, responsiveness, and entrepreneurial orientation. While these results, on the face value, are apparently not unique, it was in the nuances of the leadership practice that difference was made. In conclusion, the study highlights implications for these findings in relation to policy and leadership practice among SMEs.Item Service Quality in Kenyan Universities: Dimensionality and Contextual Analysis(European Journal of Business and Management, 2014) Owino, Edward; Kibera, Francis; Munyoki, Justus; Wainaina, GituroThe dimensionality of service quality remains debatable with extant literature revealing divergence in thought. This study examined the dimensions of service quality and tested the existence of a significant difference in service quality perception between public and private university students in Kenya. Guided by a positivist paradigm and cross-sectional sample survey, data was collected from 750 randomly selected respondents. A 56 item scale instrument based on performance only paradigm was self-administered to select university students. Factor analysis was employed in determining potent service quality dimensions and Analysis of Variance test used in comparative analysis. A four-factor construct was revealed, with service blueprint emerging as an additional dimension of service quality in the Kenyan university context. It was established that there exists a significant difference in the dimensions of service quality between public and private university students. This implied that an appreciation of service quality dimensions is imperative in managing student’s expectation and that the university managers have to apply contingent service quality practices. The study recommends adequate regulation to standardize service quality irrespective of the service context.Item Antecedents of Customer Perceived Value: Evidence of Mobile Phone Customers in Kenya.(International Journal of Business and Social Science, 2014) Owino, Edward O.As the mobile phone industry in Kenya gets competitive, customer retention becomes an imperative precursor to firm performance. For this reason, the study was so conceived to examine factors that influence customer perceived value amongst Kenyan mobile phone customers. The study analysed perceived service quality and the perception of price amongst cell phone users. A survey of 400 randomly selected respondents was undertaken. A structured instrument covering background information, customer expectation and customer perception was adopted in primary data collection. The results shows that perceived quality of service and perceived price determine customer’s perception of value. The results indicate the existence of a significant differences exist between what customers expect and what they perceive they experience after a service encounter. Service managers should compete on providing services of high value to gain a competitive edge in this market.