School of Business
Permanent URI for this collectionhttps://repository.kcau.ac.ke/handle/123456789/16
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Item Strategic innovation and financial performance of commercial banks in Kenya(KCA University, 2025) Momanyi, Edwin O.This study aimed to examine the impact of strategic innovation on the profitability of commercial banks in Kenya. Specifically, it focused on how technological innovation, business model innovation and market expansion influenced financial performance. The research was grounded in the Dynamic Capabilities Theory, Technology Acceptance Model, and Resource-Based View. A descriptive research design was employed, targeting all 42 commercial banks in Kenya, with 126 key participants drawn from the operations, finance, and marketing departments. A census sampling method was used. Data were collected through semi-structured questionnaires (primary data) and annual bank reports from 2019–2024 (secondary data), focusing on metrics such as ROE and ROA. Validity and reliability were ensured through expert consultation and pilot testing. Data analysis involved both descriptive and inferential statistics, and the results were presented using tables and graphs. The response rate was 77.8% of the respondents. The findings showed there is a significant positive trend towards business model innovation, technological innovation, while market expansion had moderate effect on financial performance of commercial banks in Kenya, business model innovation having the highest influence. The study recommends commercial banks in Kenya should intensify efforts to strengthen and scale up the adoption of business model innovations to enhance financial performance. Banks should further leverage data analytics and artificial intelligence to personalize services, improve decision-making, and expand financial inclusion. Future research ought to expand the scope beyond commercial banks to include other types of financial institutions such as microfinance institutions, SACCOs, and investment firms.Item Dynamic capabilities and organizational performance in manufacturing firms in Kenya(KCA University, 2025) Kiogora, Maureen K.The purpose of this study was to examine how dynamic capabilities impacted the organisational performance of manufacturing companies in Kenya. Specifically, the research investigated the relationship between dynamic capabilities and organisational performance in Kenyan manufacturing companies through the lenses of sensing, seizing, reconfiguring, and organisational learning capacities. Contingency Theory, RBV, KBV, and DYST served as the theoretical frameworks underpinning the research. Fifty of the most well-known industrial firms were the focus of the descriptive research. Data were collected from 150 respondents in 50 manufacturing firms. Data were0analysed using both descriptive and0inferential statistics.. The study revealed that Kenyan manufacturing firms moderately adopted sensing, seizing, and reconfiguration capabilities, all of which had a positive and0significant effect on organizational performance. While firms effectively scanned environments, applied knowledge, and reengineered processes, gaps remained in systematic knowledge creation and continuous business model adaptation. Organizational learning was moderately supported internally but limited externally, and although the overall model was significant, its moderating effect on dynamic0capabilities and performance was not. The0study recommends that Kenyan manufacturing firms strategically strengthen their dynamic capabilities and organizational learning to boost performance and competitiveness. Firms should invest in advanced sensing systems, such as digital technologies for real-time market intelligence, and foster a culture of proactive information sharing to identify opportunities and threats effectively. Future studies could explore the sectoral variations in dynamic capabilities by extending the research beyond manufacturing firms to include service, technology, and agricultural sectors.Item Firm Specific Factors And Financial Performance Of Commercial And Services Firms Listed At The Nairobi Securities Exchange(KCA University, 2023) Muema, Michael M.The major interest of this study was to establish the relationship between specific factors and financial performance of commercial and services firms listed at the Nairobi Securities Exchange. The study was necessitated by the poor performance of the industry as has been reviewed and found out that most of the firms in this industry declared profit warnings during the period understudy. The specific firm factors fundamentally explain the status of the firm and hence the study considered some of the fundamental factors in a firm to study the industry. The objectives of the study were meant to determine the combined effect of Liquidity, Leverage, Tangibility and Firm Size on the financial performance of commercial and services firms listed at the Nairobi Securities Exchange. The study was anchored on the following theories namely Trade off theory, liquidity preference theory and Resource Based View theory. The study period was between 2012-2021 and a covered ten-year period. The study employed use of the secondary data as derived. The descriptive research design was adopted for the study. Panel data technique was adopted to test for descriptive, diagnostic tests and running regression analysis. Analyzed data was presented and displayed using tables, figures, graphs `and other pictorials. The diagnostic test revealed there was no multi-collinearity between the variables, some variables were nonstationary and were treated using trend fitting and first differential using Im Pesaran Shin Unit root test. Hausman test revealed the Fixed effect model was preferred over the Random effects method. Heteroscedasticity was tested using the Modified Wald test and the output revealed the data was not homoscedastic. Normality revealed the data was skewed to the right. Model was fitted using the general least square which was preferred since it accommodates and accounts for heteroscedasticity and auto correlation Additionally, some of the variables were transformed from their nominal values to natural log values. The hypotheses were tested using the fitted model and it was revealed some variables were conclusive and agreed with reviewed literature while others were conflicting and ambiguous desiring further studies on these variables. Lastly the study recommended the managers of the firms to put keen efforts in management of resources especially leverage, liquidity, and Tangibility. Leverage and liquidity had inconclusive effect on the ROA.