Administrative Strategies and Revenue Collection Efficiency within the Devolved Governments in Kenya: Case of Machakos County.

Abstract

The revenue collection within the county governments in Kenya has remained insufficient in funding the development projects and ensuring effective service delivery. However, administrative strategies, such as revenue diversification, human capital management and technology adoption, have been adopted by most of these county governments to enhance revenue collection efficiency. Hence this study sought to assess the effect of these administrative strategies on revenue collection efficiency within Machakos County in Kenya. The descriptive research design was applied to gather information using a structured questionnaire. Descriptive statistics and inferential analysis were used to analyze the data, which indicated that the adopted administrative strategies have positive influence on revenue collection efficiency within the devolved government systems, particularly the technology adoption strategy. The study recommends that the County Governments in Kenya should therefore put more effort on coming up with administrative strategies which are technology oriented in order to boost their revenue collections.