Effect Of Financial Innovation On Financial Performance Of Commercial Banks In Kenya
Date
2019
Authors
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Publisher
KCA University
Abstract
The Kenyan commercial banking sector is experiencing unprecedented changes attributable
to technological adoption. Currently, tremendous and significant changes are being witnessed
in the commercial which have resulted and continues to shock the financial market with
diversified, customer oriented financial products. All these changes are wholly or partially
driven by the urge of being on top of the market and outdo the wits of their competitors.
These technological disruptions have not only been embraced by the institution to increase its
profit books but to ensure the dynamic market is well utilized. These changes have made the
commercial banks to revitalize their profit driven motive amidst the competitive globalized
financial market. The main goal of this study was to determine the effect of financial
innovations on the financial performance of commercial banks in Kenya. This research was
guided by the following hypotheses which informed the study; Mobile banking, Agency
banking, Self-service banking and internet banking have no significant effect on commercial
banks performance. The target population comprised all the eight (8) tier one commercial
banks in Kenya. Data on their performance with the respective independent variables was
sourced from the Central Bank of Kenya (CBK) database. Panel data regression analysis was
employed as the methodological tool for analysis. The analysed data was presented using
tables, graphs and pie charts. The correlation analysis showed that mobile banking, internet
banking, agency banking and self-service banking had a positive relationship with return on
assets. The study concluded that mobile banking, internet banking, agency banking and self-service banking have a positive effect on financial performance of tier 1 commercial banks in
Kenya. The study recommends that commercial banks adopt other financial innovations in
order to increase their financial performance.
Description
Keywords
financial performance, innovation, internet banking, mobile banking, self-service banking