Effect Of Prepaid Meters On Revenue Collection At Kenya Power And Lighting Company

Abstract

KPLC initiated prepaid meters system in order to eradicate the challenges in the post-paid system of billing, which included incompetent electricity usage monitoring, incorrect and estimated electricity meter readings, unsuccessful collection of revenue and unproductive consumption of energy. The reason of the study was to establish the effect of prepaid electricity meters on revenue collection at the Kenya Power and lighting company. The objectives of the research study were to determine the effect of prepaid meters‟ collection costs, prepaid meters‟ reliability and prepaid meters‟ flexibility on the revenue collection at KPLC. Descriptive research design was adopted, and the target population was 240 KPLC employees working in seven sub regions in Kiambu County. The sample size was 140 respondents selected using stratified sampling technique. The researcher used descriptive statistics. SPSS was used to assist in data analysis. Regression model was used to determine the relationship between dependent and independent variables. The researcher established through inferential statistics that dependent variables were useful predictors of revenue collection at KPLC. The researcher recommends that KPLC should convert more prepaid meters which are reliable and with enhanced billing accuracy to improve on revenue collection. The analyzed data was presented using pie charts and frequency tables.