Journal Articles

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    The Mediation Effects of TQM on the Relationship between Differentiation Strategy and Financial Performance of Manufacturing Firms in Kenya
    (International Journal Of Business & Management, 2017) Wamalwa, Lucy S; Oloko, Margaret A; Owino, Edward
    Firms that adapt Differentiation strategy develop competitive advantage by creating a product or service that is unique or creates the perception in the minds of customers that the firm or its products and services are superior to those of its 'competitors and also possess characteristics that are distinctive from those of its competitor’s. TQM elements; continuous improvement; leadership and Customer-orientation encourage innovation within the organization leading to development of unique products and quality customer service; leadership encourages generation of ideas from employees for solving problems or developing new products while Customer-orientation encourages organizations to search consistently for new customer needs and expectations, so companies can survive in this globally competitive environment. There is strong link between differentiation strategy and TQM. The study aimed to establish the mediation effects of TQM on the relationship between differentiation strategy and financial performance of manufacturing firms in Kenya. The target population for the study was 39 ISO certified, manufacturing firms. The target respondents were the CEO, Strategic managers and Quality Assurance Managers from the 39 ISO certified manufacturing firms a total of 117 respondent. Structural equation modelling (SEM) and multiple Regression analysis were used to analyse the relationships between differentiation strategy, TQM and organization performance. The study finding indicated that TQM partially mediates the relationship between generic strategy and financial performance of manufacturing firms in Kenya.
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    Resilience among Kenyan Manufacturing Firms
    (Academy of Strategic Management Journal, 2022) Wamalwa, Lucy S; Ochola, Stella
    Academic and practitioners have recently discovered resilience as a core topic of interest. It is widely viewed as a potential solution to organizations' challenges posed by the current Covid-19 pandemic and other disasters. While the concept of resilience is increasingly becoming popular, empirical research on resilience organizations is quite rare. In this study, we examined the relationship between organization resources, organization innovative climate culture, restructuring, and transformational leadership style on organization resilience Among Kenyan manufacturing firms. We measured resilience as the firm's ability to return to normal after adversity and as the firm's ability to bounce back better than before. Our sample population is 122 manufacturing firms in Kenya. Our findings show that organizational resources have a significant effect on Resilient both on the ability to return to normalcy and the ability to bounce back better. However, an organization's innovative environment significantly affects firms' ability to return to normalcy in operations but has an insignificance effect on the ability to bounce back better than before. Transformation leadership style and organization restructuring had a significant impact on the ability to bounce back better but an insignificance effect on maintaining normalcy in operations.
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    Past Leadership Influence on Organization Structure, Strategy and Knowledge Management practices
    (ResearchGate, 2020) Wamalwa, Lucy S
    This paper explores past leadership styles, experiences, decisions and dominant logic influences on the current leader’s traits behavior and strategic decisions regarding organization structure, strategy and knowledge management practices. In particular, the paper integrates components of dominant logic theory, dynamic capabilities theory, path dependency theory with transformation and other leadership styles theory. Creating a connection among them.
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    The Influence Of Stakeholder’s Perceptions Of Paratransit Saccos On Performance Of Urban Public Road Transport Industry In Kenya
    (Strategic Journal of Business & Change Management, 2015) Wamalwa, Lucy S
    The objective of Kenyan Government Legal Notices No. 161 of 2003, No. 83 of 2004 and No. 65 of 2005, Was to restore order, reduce accidents, increase passenger safety, reduce conflicts and safeguard private investment in the public transport sector .This notice directed all current and potential paratransit operators in Kenya to establish Paratransit SACCOs ; as a condition for the licensing of their vehicles to operate public service transport. The transport industry is affected by stakeholders who are affected by the achievement of the organization objectives. Their influence on the performance of urban road transport can be negative or positive, depending on whether their expectations are being met or not. The purpose of this study was to determine the influence of stakeholder’s perceptions of paratransit SACCOs on performance of urban public transport industry in Kenya. The specific objective was to determine the perceptions of paratransit owners on the effect of paratransit SACCOs on the performance urban public transport industry, To ascertain the perceptions of Local Authority on the effect of paratransit SACCOs on the performance of urban public transport industry and finally To investigate the perceptions of paratransit operators on the effect of paratransit SACCOs on the performance of urban public transport industry. The study targeted 635paratransit (matatu) SACCOS registered in Kenya. A sample of 64 was selected from the registered SACCO. Data was collected using questionnaire and analyzed using descriptive statistics. Based on the findings of the study, it was concluded that stakeholder’s perceptions of the Paratransit SACCOS significantly influenced the performance of urban road transport in Kenya. The study recommended that the government should adequately engage stakeholders during urban road policy formulations and implementations this will result to the stakeholders ownership of decisions, reduces negative influence and consequently success of the policy.
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    Transactional and Transformational Leadership Styles, Sensing, Seizing, and Configuration Dynamic Capabilities in Kenyan Firms
    (Journal of African Business, 2022) Wamalwa, Lucy S
    Leaders play a vital role in the development of dynamic capabilities. However, the effects of leadership styles on firms’ dynamic capabilities have not been fully explored, with relatively few studies examining the relationship between leadership and dynamic capabilities. This research examined the influence of transformational and transactional leadership styles on dynamic capabilities. Using data from 279 Kenyan firms. Data analysis was done using hierarchical linear regression model. The finding shows that transformational and transactional leadership styles influence the development of organizational dynamic capabilities. While the transformational leadership style leads to the development of sensing, seizing, and configuration capabilities, transactional leaders do not affect the development of sensing dynamic capabilities. However, they have significant effects on seizing and configuration capabilities development. This study develops knowledge that enables leaders, scholars and practitioners to understand how to use different leadership styles to pursue or develop different dynamic capabilities.