Browsing by Author "Ndolo, Jackson"
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Item Assessment of Shareholder Strategy – An Internal Corporate Social Responsibility Perspective on Organizational Commitment in Five-Star Hotels in Kenya(Asian Journal of Economics, Business and Accounting, 2023) Maalim, Bashir M; Kibe, Lucy W; Ndolo, JacksonIn Kenya, Five-Star hotels are leading in employees’ turnover within the hotel industry at 68%. This surpasses the healthy turnover range (0-15%) and affect organizational performance through the high cost incurred to replace experienced workers. Workers’ commitment in an organization plays a vital role in addressing turnover intentions. The objective of this study was to assess the influence of shareholder strategy on organizational commitment in five-star hotels in Kenya. The study applied descriptive research design, cross-sectional approach and quantitative method to examine the study variables. A total of 216 hotel managers in five-star hotels in Kenya was the target population of the study, out of this, 144 hotel managers were selected as sample size in 2021. A self-administered questionnaire was used to collect data and a response rate of 86.8% was obtained. The study applied both descriptive and inferential statistical approaches to analyze data with tabulation, figures and narrative output presentation. The study found that Shareholder Strategy has statistically significant and positive effect and explains 53.1% variation of the Organizational Commitment in Five-Star hotels in Kenya. Empowering the workers with ability for decision-making, problem solving, and planning activities fosters loyalty and commitment which drastically reduces turnover intentions. The study recommends to the hotel management and Kenya Association of Hotelkeepers & Caterers to strive to formulate and implement CSR embedded Shareholder Strategy for raising workers’ Commitment with the aim to attract, motivate, and retain workers. The study suggests replication of the study in the same or other sectors to develop further the Internal CSR field.Item Assistive Technologies and Sustainable Urban Mobility for Students with Disabilities in Kenyan Private Universities: A Mixed-Methods Analysis(2026) Munya, David W.; Ndolo, JacksonAs institutions of higher learning across Africa strive toward inclusivity, the physical and digital mobility of students with disabilities (SwDs) remains a critical yet under-researched frontier. By undertaking this study the aim is to investigates the role of Assistive Technology (AT) in facilitating Sustainable Urban Mobility (SUM) for SwDs at Kenyan private universities, addressing a gap in mobility that is often constrained by disorganized urban infrastructure. Through the help of Model of Disability and Spatial Interaction Theory, the research employed a convergent parallel mixed-methods design. Data were collected from 91 students across 29 chartered private universities using stratified random sampling. Quantitative results from multiple regression analysis (R2 = .783, p < .001) indicated that Assistive Technology factors (β = .412) and Individual Student Characteristics (β = .387) were the strongest predictors of successful mobility outcomes. Urban Infrastructure in urban areas became the least influential factor (β = .038, p = .478), revealing a huge "accessibility gap" between inclusive campus environments and exclusionary urban transit systems. This study highlights an important trend: that while traditional mobility aids usage (wheelchair, clutches, white cane) remain robust, students with disabilities in private universities in urban areas in Kenya more so in Nairoib are increasingly pivoting to digital solutions, such as ride-hailing applications, to bypass inaccessible public transport, though this imposes a significant financial burden. In conclusion the study asserts that achieving sustainable mobility requires a multi-stakeholder approach that integrates affordable AT, rigorous policy universal urban design, and enforcement to bridge the existing gap between policy aspirations and students' lived realities.