Browsing by Author "Ndolo, Jackson"

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Assessment of Shareholder Strategy – An Internal Corporate Social Responsibility Perspective on Organizational Commitment in Five-Star Hotels in Kenya
(Asian Journal of Economics, Business and Accounting, 2023) Maalim, Bashir M; Kibe, Lucy W; Ndolo, Jackson
In Kenya, Five-Star hotels are leading in employees’ turnover within the hotel industry at 68%. This surpasses the healthy turnover range (0-15%) and affect organizational performance through the high cost incurred to replace experienced workers. Workers’ commitment in an organization plays a vital role in addressing turnover intentions. The objective of this study was to assess the influence of shareholder strategy on organizational commitment in five-star hotels in Kenya. The study applied descriptive research design, cross-sectional approach and quantitative method to examine the study variables. A total of 216 hotel managers in five-star hotels in Kenya was the target population of the study, out of this, 144 hotel managers were selected as sample size in 2021. A self-administered questionnaire was used to collect data and a response rate of 86.8% was obtained. The study applied both descriptive and inferential statistical approaches to analyze data with tabulation, figures and narrative output presentation. The study found that Shareholder Strategy has statistically significant and positive effect and explains 53.1% variation of the Organizational Commitment in Five-Star hotels in Kenya. Empowering the workers with ability for decision-making, problem solving, and planning activities fosters loyalty and commitment which drastically reduces turnover intentions. The study recommends to the hotel management and Kenya Association of Hotelkeepers & Caterers to strive to formulate and implement CSR embedded Shareholder Strategy for raising workers’ Commitment with the aim to attract, motivate, and retain workers. The study suggests replication of the study in the same or other sectors to develop further the Internal CSR field.
Assistive Technologies and Sustainable Urban Mobility for Students with Disabilities in Kenyan Private Universities: A Mixed-Methods Analysis
(2026) Munya, David W.; Ndolo, Jackson
As institutions of higher learning across Africa strive toward inclusivity, the physical and digital mobility of students with disabilities (SwDs) remains a critical yet under-researched frontier. By undertaking this study the aim is to investigates the role of Assistive Technology (AT) in facilitating Sustainable Urban Mobility (SUM) for SwDs at Kenyan private universities, addressing a gap in mobility that is often constrained by disorganized urban infrastructure. Through the help of Model of Disability and Spatial Interaction Theory, the research employed a convergent parallel mixed-methods design. Data were collected from 91 students across 29 chartered private universities using stratified random sampling. Quantitative results from multiple regression analysis (R2 = .783, p < .001) indicated that Assistive Technology factors (β = .412) and Individual Student Characteristics (β = .387) were the strongest predictors of successful mobility outcomes. Urban Infrastructure in urban areas became the least influential factor (β = .038, p = .478), revealing a huge "accessibility gap" between inclusive campus environments and exclusionary urban transit systems. This study highlights an important trend: that while traditional mobility aids usage (wheelchair, clutches, white cane) remain robust, students with disabilities in private universities in urban areas in Kenya more so in Nairoib are increasingly pivoting to digital solutions, such as ride-hailing applications, to bypass inaccessible public transport, though this imposes a significant financial burden. In conclusion the study asserts that achieving sustainable mobility requires a multi-stakeholder approach that integrates affordable AT, rigorous policy universal urban design, and enforcement to bridge the existing gap between policy aspirations and students' lived realities.
Effect of Supplier Financial Stability on Public Procurement Performance. A Case Study of Kephis, Kenya
(International Research Journal of Business and Strategic Management, 2022) Ndolo, Jackson; Wangithi, Irene W.
Public procurement is essential in the delivery of government services yet it is affected by many constraints which impact performance. In spite of the many efforts by the government to improve the procurement system, a number of problems still face the system such as shoddy work, and lack of quality goods and services. Supplier rating has been proposed as cure of public procurement method. Despite its use in public procurement system in Kenya, a lot of complaints have been made by buyers regarding the capacity of suppliers. Therefore the main purpose of the study is to analyze the effect of supplier financial stability on public procurement performance. A descriptive research design was adopted, and the study is anchored on lean supplier competence model, the fuzzy set theory and the grey system theory. The study targeted a population of 102 employees of KEPHIS.Â Primary data was obtained using questionnaires, analysed using both descriptive and inferential statistics and presented in form of tables and graphs. The relationship between variables was determined using correlation coefficient and multilinear regression equation. Hypothesis was tested using ANOVA. A pilot study was done to establish the validity and reliability of the questionnaire. From the findings there was a statistically significant positive relationship between Supplier Financial Stability and the Public Procurement Performance (r=.684, p=0.000). The study concludes that the following factors which are considered by some organizations when selecting suppliers determine performance of procurement function; financial stability of suppliers. It can therefore be concluded that financial stability of suppliers affects supplier rating. KEPHIS should undertake financial stability appraisal of suppliers in depth and detail before awarding them contracts for supply of various goods or services. The researcher suggests that a study be carried out by other scholars to establish other determinants of procurement function performance in other sectors.
Influence of Public Tender Requirement on Youths Accessibility Togovernment Procurement Opportunities Nakuru County
(International Journal Social Science & Humanities Research, 2022) Wangar, Tabitha; Odhiambo, Caleb; Ndolo, Jackson
Youth in accessing government tenders opportunity has proven successful around the world. However poor implementation of policies has ensured that the vulnerable populations are more likely to be overlooked by the government, and less likely to receive skills and training. Young people are among the distraught or vested parties in many creating economies. Various studies carried out globally and locally indicate youths are among the disadvantaged or special interest groups in many developing economies. Globally, the world bank (2010) indicates that many countries are yet to develop procedural frameworks that ensure: government tender procedures are transparent and promote equity. The purpose of this study, therefore, was to assess the influence of public tenders requirements on youth accessibility to government procurement opportunities in nakuru county. The study specifically attempted to establish the influence of financial capacity, legal requirements, and technical capability on youth accessibility to government procurement opportunities in nakuru county. The study was anchored on three theories, namely: resource-based view theory, institutional theory, and skill-based theory. The study employed a descriptive survey research design using quantitative approaches. The research targeted 110 youths in nakuru county. The study used a closed-ended questionnaire in collecting primary data. The questionnaires were pretested to ensure validity and reliability. The collected data were summarized and analyzed using both descriptive and inferential statistics and then presented in tables. The study concluded that financial capacity and legal requirements have a statistically significant influence on the youth's accessibility to government procurement opportunities in Nakuru county. In the context of technical capability, the study concluded that although they have a positive influence on youth’s access to the government tendering process in Nakuru county on their own, the influence is not statistically significant. The study recommends a deeper look into the influence of the various metrics used to examine the influence of financial capacity, requirements, and technical capacity on youth accessibility to government procurement opportunities in Nakuru county.