Browsing by Author "Kamau, Gabriel"

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Contextual factors and public value of e-government services in kenya
(Global Scientific Journals, 2017) Kamau, Gabriel; Wausi, Agnes; Njihia, James
Abstract E-government research has been skewed towards technological deterministic perspective mainly centering on technological issues. This provides no explicit guidance to the design and practice of e-government programs that result to increased uptake of e-government services. Theoretical discourse reveals undisputed consensus among e-government researchers that e-government uptake may be influenced by others contextual factors such as administrative and political consequences and should not be overlooked as they are valued. This study filled this gap by conducting an empirical investigated of the influence of contextual factors: ICT infrastructure, human capital and governance and the public value of e-government services. The study employed a mixed method exploratory, descriptive cross-sectional approach to realize the research objectives. Structural Equation Modeling was used to conduct statistical analysis of data collected. The study findings demonstrated that ICT infrastructure insignificantly contributed to public value of e-government services. However, the study revealed significantly contribution of human capital as well as governance to public value of e-government services.
Evaluating the Public Value of eGovernment Services
(2015-05-20) Kamau, Gabriel; Wausi, Agnes
Governments all over the world are working on a broad array of egovernment-services. As a result, there is need to evaluate e-government services objectively to identify areas of concerns. Recently, researchers have shown interest in IS evaluation and the public value perspective segment taking the lead. Arguably, the prime objective of e-government is to produce public value through effective use of ICT. Moreover, research in the field of public administration are advocating use of paradigm in two-fold; first, it will direct the effort of scholars away from the resolution of pressing administrative problems to the studies of arcane theoretical puzzles. Second, the paradigm dictates the connective taxonomies of the principal subjects of inquiry and forces the scholars, to work and think within the ambits of paradigm. The primary objective of this paper is to carry out a theoritical review and develop a framework of evaluating e-government services for developing countries.