Wanguche, Andrew M.2026-06-232025https://repository.kcau.ac.ke/handle/123456789/1128Supplier relationship management (SRM) has become a crucial element of business operations. Effectively managed supplier relationships can yield superior procurement results, including reduced prices, higher quality, and improved delivery performance. Despite expectations, there is decline in the procurement efficiency of sugar firms in the region which reduces profitability and hampers growth of sugar firms. The main objective of the study was to evaluate the effect of supplier relationship management on procurement performance of sugar processing firms in Western Kenya. The specific objectives of the study were to; examine the effect of supplier training on procurement performance, determine the effect of supplier contract management on procurement performance, establish the effect of strategic alliance on procurement performance and to determine the moderating effect of organizational culture on the relationship between supplier relationship management and procurement performance of sugar processing firms in Western Kenya. The study was guided by resource-based theory, transaction cost theory and social exchange theory. The study utilized a descriptive research design. The study targeted 14 manufacturing firms in western Kenya. The study collected primary data using both questionnaires and interview guide. Pilot test took place at West Valley Sugar in Kericho County. Both descriptive and inferential statistics were used to analyze the study data. Data was presented using Tables, pie charts and bar charts. Regression analysis indicated that supplier training, supplier contract management and strategic alliances had a positive and significant effect on procurement performance without and with the moderating effect of organizational culture. The study concluded that supplier training, supplier contract management and strategic alliances had a positive and significant effect on procurement performance without and with the moderating effect of organizational culture. The research recommended that sugar processing firms should offer more frequent and regular supplier training to boost how well they purchase goods, sugar processing firms should set up and use well-defined procedures for managing their suppliers to improve procurement. It was also recommended that firms in Western Kenya improve how they communicate about procurement among different departments.enThesis